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The Detail Dialogue
| Volume 10 Issue 7 | |
July 2019 |
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In This Issue
President's Letter
Member Spotlight
Mobile Tech Preview
IDA Certification - Why Wait?
IDA France Chapter
Member News
Online Reviews Can Make or Break You
New Members & Newly Certified Detailers, June 2019
IDA Website Spotlight: Webinar Recordings
*The views and opinions expressed in the accompanying articles are those of the author(s) and do not necessarily reflect the official policy or position of the IDA.
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Article Submission
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Thank you to our Sponsors!
Diamond:


Platinum:

Gold:
Autopia Car Care
Detailers Dictionary
PRO Products
Superior Image
Advertise with the IDA
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IDA Board of Directors
Jonathan Munsell, CD
President
DJ Patterson, CD-SV
Vice President, Operators
Mike Phillips, CD-SV, RT
Vice President, Suppliers
Dan Baker, CD
Treasurer
Justin Labato, CD-SV, RT
Immediate Past President
Bob Eichelberg
Jim Goguen, CD-SV
Mark Johnson, CD-SV
Bob Myers, CD-SV, RT
Tom Palancia, CD-SV, RT
Jason Rose, CD-SV, RT
Rob Schruefer, CD-SV, RT
Sheryle Hazard, CAE - Executive Director
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Upcoming Events
IDA Certification Event - Phase I & II (CD-SV) presented by Xtreme Xcellence: Saturday, August 3, 2019
IDA Certification Event - Phase I & II (CD-SV) presented by Majestic Solutions: Monday, August 5, 2019
IDA Certification Event - Phase I & II (CD-SV) presented by Dr. Beasley's: Saturday, August 10, 2019
IDA Webinar: How to Build a Successful Detail Business: Thursday, August 15, 2019
IDA Certification Event - Phase I & II (CD-SV) presented by AMDetails: Friday, August 16, 2019
See all event details on our calendar!
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Upcoming Meet & Greets
IDA Detailers Meet & Greet - Monterey Car Week: Thursday, August 15, 2019
IDA Detailers Meet & Greet:
Saturday, August 24, 2019
IDA Detailers Meet & Greet:
Saturday, August 31, 2019
If you would like to host a Meet & Greet, click here!
Click here to view the IDA Meet & Greet policy.
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Start an IDA Chapter!
Are you interested in establishing an international Chapter of the IDA in your country or region? Click here to learn how to form an IDA Chapter and discover all the benefits of doing so!
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IDA Merchandise Store
Show your IDA pride wherever you go! Order IDA logo-wear and proudly represent your professional association at the shop, events and tradeshows, client meetings, and beyond!

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| President's Letter |
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By Jonathan Munsell, CD, 2019 IDA President
My monthly message to the best detailers, suppliers, manufacturers, and distributors in the world.
By the time you receive this I will be embarking on an “International Mission” for the IDA. I am traveling as our ambassador to England, France, and Norway from July 17 – July 28.
This is a very exciting time for the IDA! We continue to grow in the United States as well as around the world. Part of “My Mission” is to represent us at Waxstock, a huge event in England, where I will get some great face to face time with our UK Board along with our members. This is so exciting!
In France, I will take part in formalizing our new France Chapter, which was recently approved for operation. In Norway, I will be with our Norway Chapter representatives working on building their already existing chapter.
I am super fortunate to be traveling with Alan Medcraf, “International Detailing Rockstar.” Alan has his own very successful detailing business in Scotland (AMDetails) and is an IDA RT (Recognized Trainer) covering all parts of Europe and beyond. He will be conducting CD certification and SV skills validated sessions at each of the countries we visit. I invite all members in and around these countries to join us for these certification events or simply as we host live Q&A sessions and Meet & Greet events in each country.
Take a peek at my travel itinerary on the IDA Facebook Group Page. Please do not hesitate to reach out along the way. (Read more)


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| IDA Member Spotlight |
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Each month we feature a Member Spotlight. This month we're talking with the chair of the Marketing & Communications Committee, Vincent Macri, CD-SV, owner of A1 Mobile Detailing LLC and Wrap N Shine Auto Spa in Shelton, Connecticut.
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International Detailing Association (IDA): How did you get into the detailing industry?
Vincent Macri (VM): Well, I have always been a car guy. Early on I dreamed of owning a shop working on performance vehicles. After high school I went to automotive trade school and became a mechanic for a few years. Some real bad life choices led me astray and I ended up spending a few years in prison. While on work release I got a job at a car wash. I was originally hired to install accessories such as alarms and audio equipment but during my down time I would help out in the detailing department. I quickly fell in love with learning the trade and was promoted to management after a few short months. Years later I own my second detailing business. Detailing seriously gave me a second chance at success where other industries turned their back on me due to my criminal record.
IDA: Tell us a bit about your business.
VM: After working as an employee for two detailing shops that failed, I decided to go back to being a mechanic. After burning out working for other people I decided that I work too hard to be working for others and it was time to work for myself. I really enjoyed my time detailing so I decided to open a mobile detailing business. Before I had any product, equipment, customers or business plan, I quit my full time job as a mechanic and dove in to entrepreneurship head first. Years later I own and operate two growing businesses: one mobile and one brick and mortar location. (Read more)
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| Mobile Tech Expo Las Vegas Preview! |
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We hope to see you at Mobile Tech from September 5th-7th in Las Vegas. To attend IDA events, you must first register for the show by clicking here. Click here for full event details!
IDA Education Sessions
Thursday, September 5, 2019
The Science of Coatings 12:45 - 1:35 pm
The Importance of Standard Operating Procedures 1:45 - 2:35 pm
Secrets to Creating & Running the Most Successful Detail Business
IDA Certification Events
Phase I (CD) Thursday, September 5, 2019 from 9:00 am - 12:00 pm
Phase II (SV) Friday, September 6, 2019 from 10:00 am - 4:00 pm
IDA Exhibit Booth Exhibit Hours
Friday, September 6, 2019 10:00 am - 5:00 pm
Saturday, September 7, 2019 10:00 am - 4:00 pm
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| IDA Certification - Why Wait? |
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This month’s article goes out to all of the people taking the time to check out the IDA newsletter, that have not taken the time to pursue achieving an IDA certification. Why are you waiting?! There are so many benefits to be had in the IDA, and certification is arguably one of the biggest. Sure, you might be extremely busy. Maybe it seems like a lot of money at this point in time of your career. Always remember that you get out of something – what you put in. The IDA is the most beneficial to those that are most heavily involved and the benefits are only going to get better as the IDA continues to grow and develop. In the same way, the more that you invest into your business, the more benefit you are going to get out of that investment. (Read more)
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| Welcome to Our New France Chapter! |
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We are pleased to announce the newly established IDA France Chapter! The Chapter is our fifth international Chapter overall.
Welcome to our IDA France Chapter Board Members:
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| Member News |
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TUSTIN, CA July 22, 2019 — Orange County Detailer and Paint Correction Specialist, Rigo Santana of Xtreme Xcellence Professional Detailing, has been awarded a Master detailing certification from SONAX USA. Any Master certification takes years to attain, is based on in-field experience, continuous training, and in Santana’s case, a focus on specializing in classic, custom and exotic car care. (Read more)
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| Online Reviews Can Make or Break You |
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By Ryan Daniello
The Detail Dude, Palm Beach Garden, FL
In 2019 the Digital Presence of your business means everything. It can make or break you. Whether you are just getting started or you have been in business for 30 years, finding the most cost effective and successful way to present your business to potential customers is often a source of confusion. Facebook, Google, Yelp, Nextdoor, Instagram and many other websites offer an abundance of opportunities to spend money on advertising with them, with promises of great return on your investment.
What if there is a way for you to continuously drive pre-qualified customers to your business FOR FREE? I know, sounds like a sales pitch… right? It’s not! Que in, ONLINE REVIEWS. Many of us have a love-hate relationship with reviews. Especially when we are trying to build our online reputation. On one hand, good reviews help promote your business and on the other, negative reviews can have a very adverse effect on incoming customers. Knowing how to manage, promote and capitalize on your reviews is imperative to the growth of your business both digitally and physically. (Read more)
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| New Members & Certified Detailers June 2019 |
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Please welcome our new members!
- David Alvarado
- Dylan Biers, CD
- Patrick Burch
- Emily Burkley, CD
- Jared Caldwell, CD-SV
- Rodrigo Alejandro Campos
- Bradley Carter
- James Connolly
- Doug Crall, CD
- Josh Crawley
- Pearce Cullen, CD-SV
- Steven Dalzell, CD
- Bradley Davis
- Matthew Davis
- Mike Davis, CD
- Julien Ensminger
- Johnathan Farris, CD
- Samuel Frans
- Jake Gaitan
- Carlos Gonzalez
- Keith Greer, CD
- Joel Gutierrez
- Taylor Haines
- Jordan Hale
- Anna Harris, CD-SV
- Rodger Holmes
- Jose Irizarry
- Tim Jackson
- Bilal Kamberoglu
- Taylor LaCross, CD
- Skott Lee
- Casey Leonard
- Billy Lovell, CD
- Scott Mann, CD
- David Marthenze
- Jon Moore
- Michael Neill
- Maria Nieves
- Jan Ortega Suárez
- Tyler Pierce
- Erik Polmann, CD-SV
- Julio David Ramos Vega, CD
- Arrick Rodgers, CD
- Carlos Saavedra
- Miguel Sanchez
- Marios Sergides, CD
- Gideon Jordan Tabios
- Randy Thomas
- Vishwanath V
- Ross Wilkie, CD
- Jevin Worsham
- Jingye Zhang
Congratulations to our newest Certified Detailers!
- Steven Berry, CD-SV
- Dylan Biers, CD
- Carlos Bujanos, CD-SV
- Emily Burkley, CD
- Jared Caldwell, CD-SV
- Ricardo Colon, CD
- Doug Crall, CD
- Pearce Cullen, CD-SV
- Steven Dalzell, CD
- Mike Davis, CD
- Drew Day, CD
- Andrew Golden, CD
- Liang Guowei, CD
- Anna Harris, CD-SV
- Jonathan Hart, CD
- Daniel Hull, CD-SV
- Taylor LaCross, CD
- Marc Leddy, CD-SV
- Nell Lesoille, CD
- Doug Long, CD
- Billy Lovell, CD
- Micah Mahler, CD
- Scott Mann, CD
- Matt Moreman, CD
- Conor Mulholland, CD-SV
- Tom Murphy, CD-SV
- Tim O Dwyer, CD-SV
- Markus Parsley, CD-SV
- Stephen Persia, CD-SV
- Christopher Petys, CD-SV
- Erik Polmann, CD-SV
- Arrick Rodgers, CD
- Levincent Serrano, CD
- Mike Smith, CD
- Richard Thiele, CD
- Marcin Wilinski, CD-SV
- Ross Wilkie, CD
- Dustin Wisnasky, CD
For more information on any of our new members or for a full listing of our membership, please visit the-ida.com.
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| IDA Website Spotlight: Webinar Recordings |
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Each month, February through November, the IDA hosts a live educational webinar. However, we know that not all members are able to attend live due to schedule conflicts or because of limited space for each event. So, as an exclusive benefit for our members, we offer free webinar recordings so you can watch the replay as many times as you’d like! Recordings are typically available within two to five business days after the live webinar. We currently have a library of more than 40 recordings, with another one added nearly every month! Take advantage of this members-only perk to fit continuing education into your busy schedule. (Read more)
If you haven't yet done so, we encourage you to login to the new site, update your member profile, and begin exploring!
Please contact info@the-ida.com if you have specific questions about any of the new website features.
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