IDA THIRD THURSDAY WEBINAR SERIES

The International Detailing Association hosts a series of webinar presentations covering a variety of topics to help improve the knowledge and ability of IDA Members and Non-Members from the comfort of a home or office computer or any mobile device!  The webinars take place on the third Thursday of the month from February to November.

IDA Webinar: The Importance of the IDA in the Dealership World

Date & Time: Thursday, April 20, 2023 at 12:00 pm CDT

Presented By:

Paul Copes, CD-SV, RIT
Trainer, Ardex Labs, Inc.

Paul Voros
Reconditioning Manager, Vinart Dealerships

Speaker Bios:
Paul Copes started detailing in 1984 as a lot attendant/delivery detailer.  He quickly advanced to Protection Package Technician and cut his teeth on a 16-pound orbital polisher.  His first buffer was a Sioux grinder and what was left of wool pad.  So, Paul began on his own, practicing on wholesale vehicles and within a couple of years, honed his skills an became a detailer and then a detail manager.  In 1991, he went to work for Ardex Laboratories as a sales consultant/trainer.  He got involved in product development and for many years ran a successful route through training and servicing customers.  In 2017, Paul joined the IDA, earned his CD-SV, and recently was awarded RIT status.  He’s proctored CD classes and SV trainings at tradeshows and currently serves on the IDA Podcast and Webinar Task Forces.  He also continues to serve Ardex as a detail trainer, ceramic coating trainer, and sales support trainer.

Paul Voros is currently the Reconditioning Manager for the Vinart automotive car dealerships.  He has seven years of experience as a detailer and five years as the Reconditioning Manager for Lehigh Valley Honda, Hyundai, Acura, Certified Used and Acura Used Cars.  Most recently, Paul has spent more than four years as the Reconditioning Manager at the new location of Mercedes Benz and Porsche of the Lehigh Valley.

Session Description:
This webinar focuses on how quality detailing benefits dealerships with faster profits and improved customer relationships and experiences.  Through the IDA, detailers can advance their qualifications to improve their employment relationship and feel better being a member of a trusted organization.  Having a certified detailer builds customer confidence to have work done in-house, and the dealership can offer more in-house detailing services if the detailer is offered more training opportunities.  As the detailer becomes more experienced and knowledgeable, they can acquire a better paying position within the company and establish loyalty.

Certified Detailers - Attending a webinar earns Certified Detailers 1 credit towards certification maintenance.  You must check-in to the live event to earn your credit.

Technology - Starting with this webinar, we will be making the move to a platform called Streamyard.  Registrants will receive access information to stream the webinar via YouTube.  Alternatively, the session will also be streamed directly to the IDA members-only Facebook Group (request to join here), and members can watch the stream in the group.  Registration through the IDA website is still required for each session.  Certified Detailers will still be responsible for checking in to the live webinar to receive 1 Certification Maintenance credit.

Webinar Recording - If you are unable to attend the live webinar, members will be able to access the webinar recording from the archives webpage.

Price - Free for members and $25 for non-members.  Non-members who join within 30 days of the webinar may apply the registration fee to membership dues* (join the IDA here).
*Contact the IDA office for more information.

Please note: no refunds or cancellations within 48 hours of the event.